Stay survey-ready without the scramble.

DigiDoc keeps census, staffing, drive time, quality, and credentials in one workspace so teams spend less time on paperwork.

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No credit card. Pre-signed HIPAA BAA. Plans from $49/mo.

Active census
48
100% assigned
High 10% Moderate 15% Low 75%
Caseload capacity 11 of 12
Average GSA drive 34 min
Survey-ready compliance

Staffing ratios, GSA, QAPI, board minutes, and emergency evidence in one place.

Less paperwork

Snapshots, OCR credentials, and PDF binders replace the spreadsheet chase.

One platform

Healthcare, field service, education, ministry, and general operations share the same spine.

Works where staff work

Full screens on a phone or a desktop, including an installable app.

Census and Acuity Assignments

See who is on census, who is unassigned, and which caseloads are over capacity.

  • High, moderate, and low acuity with a reason on each record.
  • Unassigned queue next to each worker’s load versus capacity.
  • Daily staffing snapshots at the tenant’s local midnight.
Caseload vs capacity
11 / 12
Unassigned queue 0
Over capacity None
Midnight snapshot Archived

Geographic Service Area

Prove emergency drive time against the response window, with live traffic instead of a spreadsheet sample.

  • Drive times from Google Maps, with a fallback when traffic data is missing.
  • Organization sets the maximum minutes for the service area.
  • A compliance PDF is ready when a surveyor asks.
Inside the response window
34 min
of a 120-minute window
Sampled visits Within window
Traffic slots Day and hour

QAPI and PDSA

Keep the quality program open all year, from incidents and thresholds to the quarterly close.

  • Incidents scored as events per 1,000 patient-days.
  • Custom improvement projects run through Plan, Do, Study, Act.
  • Annual and quarterly matrices export as survey PDFs.
Plan, Do, Study, Act
1Plan
2Do
3Study
4Act
Threshold 8.0 / 1,000 days

Governing Body Minutes

Walk the agenda, record the vote, and stamp approvals back onto quality and safety records.

  • Standing agendas for logistics, regular business, and the annual review.
  • Approve, defer, or note each item, then adjourn.
  • Dated threshold history stays with the meeting packet.
Agenda
Workplace violence Approved
Utilization review Approved
Emergency plan Deferred
Minutes packet Ready

Emergency Preparedness

Run an incident with welfare, oxygen, and public recall notices beside the operations plan.

  • Not contacted, contacted, or unreachable on the roster.
  • Oxygen hours update from flow rate and tanks on hand.
  • Open recalls and outbreaks can move into a QAPI incident.
Welfare Contacted
Oxygen remaining 6.5 hrs
Class I recall Open
After-action report Draft

HR Credentials and OIG LEIE

Track licenses and screen the roster against the HHS exclusions list without a separate spreadsheet.

  • Expiration view for licenses, CPR, orientation, and competencies.
  • Document upload with OCR, and a manual fallback.
  • Monthly name screen: not screened, cleared, or possible match.
RN license Clear
CPR certification Due in 45 days
OIG LEIE roster Cleared

Secure Messaging and Automations

Send operational messages in the record, and let rules warn you before a deadline slips.

  • Threads can attach to a patient, client, student, or member.
  • Alerts for acuity changes, expiring credentials, and drive-time exceptions.
  • Weekly or monthly digests, with optional email when someone opts in.
Dispatch
Route confirmed for the north team.
Field lead
On site. Acknowledged.
Scheduled alert Credential expiring

Staff Meetings and Quizzes

Schedule staff, IDT, and in-service meetings, then build a quiz whose result lands on the employee record.

  • Invite staff and record who attended.
  • Write multiple-choice and true/false questions with a passing score.
  • A pass records in-service hours and a one-year competency in HR.
In-service quiz
Passing score 80%
When is hand hygiene required?
Before glove use
Only after the visit
When the patient asks
Oxygen tanks stay upright.
True
False
Result Passed · 100%

Audit-Ready PDF Exports

Official reports download as letter-size PDFs, and each export is written to the audit log.

  • Staffing, drive-time, safety, and quality packets.
  • Governing body minutes and the HR compliance matrix.
  • Timestamps use the organization’s local time.
Survey binder
Staffing snapshotPDF
GSA auditPDF
QAPI matrixPDF
Board minutesPDF

IT and Security

Each organization gets its own database. Access, encryption, and audit history are built into the workspace.

  • Tenant-isolated databases, separate from the control plane.
  • TLS in transit and AES-256 at rest.
  • MFA, idle session timeout, and enterprise SSO.
  • Module roles from none through admin, including a surveyor view.
  • Audit logs record who changed which fields, and when.
  • HHS security risk assessment, Cloudflare edge controls, and a pre-signed BAA.
Workspace Isolated database
In transit TLS
At rest AES-256
Agreement BAA signed
CS

Dr. Cary Stewart

MD, PhD
Founder, DigiDoc LLC
Hospice Medical Director

A medical director’s letter

“For over twenty-five years, I’ve served as a hospice medical director, and for fourteen of those, I’ve run my own rural agency. I built DigiDoc because manual compliance pulled us away from the bedside. Automation can carry the regulations so we can get back to patients.”

Read the full letter
Proven Operational Impact

Insights & Case Studies

Practical guidance and deployment stories from the field.

View all articles
Healthcare
4 min

Healthcare QAPI Compliance Strategy & Automation

Stop scrambling before surveyor arrivals; build an always-on QAPI program that links real-time clinical acuity, GSA compliance, and incident data directly into audit-ready performance frameworks.

-85%
Survey Risk Cut
<2 Hours
PIP Prep Hours
100%
Audit Ready
Ca
Cary Stewart, MD, PhD
Read article
Operations
6 min

Master Safety & Occurrence Tracking

Manual incident reports and fragmented EMR workflows leave healthcare and field operations exposed to severe regulatory fines and operational breakdown during emergencies. Discover how modernizing occurrence tracking and incident response with automated workflows delivers continuous audit readiness and safeguards frontline teams.

Ca
Cary Stewart, MD, PhD
Read article
Healthcare
3 min

GSA 2-Hour Response & Automated Drive Time Rules

Manual drive-time calculations and 2-hour GSA response logs overload clinical staff with operational friction. DigiDoc automates real-time, traffic-adjusted route sampling to generate instant, audit-ready CDPH snapshots—eliminating manual paperwork and letting clinicians focus on patient care.

Seconds
Drive-Time Calculation
100%
Traceable Accuracy
Ca
Cary Stewart, MD, PhD
Read article
Healthcare
1 min

A Medical Director's Fight Against Administrative Overload in Hospice

For over twenty-five years, I’ve served as a hospice medical director, and for fourteen of those, I’ve run my own rural agency. I’ve seen firsthand how rapidly shifting regulations turn our focus from bedside care to endless paperwork.

Ca
Cary Stewart, MD, PhD
Read article

Start with a 30-day workspace.

Your own database, demonstration data, and a pre-signed HIPAA BAA. No credit card. Plans start at $49/mo after the trial.